Shipping policy

Postal delivery costs

Free for any cart of + $ 99, in Quebec and Canada *.

  • Quebec: $ 10
  • Ontario and New Brunswick: $ 12
  • Rest of Canada: $ 25

* Note: Large items, heavy items and fragile items are subject to excess delivery charges due to their special handling. They will be added automatically if your basket contains these products (ex: flour, liquid, etc.).

Delivery in Canada

All orders are processed in the order they were placed.

You will receive a confirmation email once your order has been shipped.

A tracking number with Canada Post will let you know the status of your order.

We deliver to Canadian and valid addresses.

Sales taxes are applicable on items purchased on Terroirs Québec, in accordance with applicable federal and provincial laws, depending on the value of your order and the delivery address.

If a package is returned to us because you did not claim it, refused it, or the address is incorrect, we will reimburse the merchandise after deducting the charges charged by Canada Post. In addition, you can re-pay the shipping costs to have your order returned to you.

In the event of an inventory error, if we no longer have the item you ordered, we reserve the right to directly refund the customer or cancel the order in order to resolve the situation as soon as possible.

In the event of a price error displayed on the online store, we also reserve the right to cancel the order, refund the product or not process the order if the price of the product is wrong.